Free Extra Design (FED)
Never fail a logo project again! Since 1999 we have designed thousands of logos and we are confident we will deliver. Never worry about not getting the design that meets your requirements.
Based on our experience, there are few reasons why a logo project failed. Most of the cases, it was because the design direction was not clear or the message was not executed the way it supposed to be. One other reason was that the wrong information was provided to the designer during the early stage of the process.
Have you found other logo design providers with FED? Our aim is to make sure you will receive the right logo for your business.
What is Free Extra Design
Free Extra Design (FED) is an additional logo initial (design) created when the initial designs are completely not accepted by your (who ordered the logo package). This FED is entitled to all our clients who purchased our logo design package and it is free.
When to Request FED?
- You may request a FED after receiving the initial designs and you found that the designs were not prepared according to your brief or instruction provided in the Creative Brief Form. The request must be made via our online FED REQUEST.
- We or you found a new great idea!
I Don't Like the Initial Designs
This the most common issue in the logo design process and the good news is, you may request for FED. Please note that we design a logo with an objective(s) and not a trial-and-error method. All information and instructions must be provided in the Creative Brief Form. We plan all our logo design projects using the information you provided.
If you don't like the designs, please let us know why. Fill out our online FED REQUEST completely. We will do our best to deliver a logo that meets your requirement.
Is FED Unlimited?
Fed is not an unlimited option. We will provide a reasonable number of FEDs.
When Will I Get the FED?
FED will be prepared in a normal time frame as the initial design process. You should receive the design in 3-5 business days depending on the complexity of your request.
After receiving your FED, all the "rejected" designs will be deleted from your list of design options and you may not go back to them. You are also not permitted to use it as your logo or any other application. Your logo rights is for one confirmed final logo.
Again, the Creative Brief Form is the most important part of the design process. Please carefully fill out the form completely. We work on your logo based on the information provided in the Creative Brief Form. Upon receiving your form, we will discuss further the design direction. Should you need our assistance with the form please contact us.